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Northborough August 3, 2007
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Tom's Gourmet Marketplace
For an array of gourmet prepared foods and much more
By Nance Ebert Contributing Writer

Tom Ormondroyd, president and CEO of Tom's Gourmet Marketplace
Northborough - Tom Ormondroyd, president and CEO of Tom's Gourmet Marketplace, seems to have a secret formula for success. His business has grown tremendously since opening its doors a few years ago and has evolved into a place customers love to visit.

One highlight is the array of prepared meals that are available, with more than 20 diff erent entrees prepared fresh daily on the premises.

"When people don't have time to cook or they simply choose not to, we off er the convenience and the homemade quality, made by chefs," Ormondroyd said. "We off er things like chicken cordon bleu, meatloaf, and pineapple-encrusted mahi mahi. Any of our selections can be taken home either hot or cold."

New at Tom's Gourmet Marketplace is the Meal Deal Program, a color-coded system with diff erent price points that makes selections quicker and easier for customers.

"There are three cases of entrees. One is red, the other blue and the last is green," Ormondroyd explained. "Items are priced according to the case they are in. For example, in the red case, you can get a dinner for two with items like coconut chicken, meat-loaf, and chicken chimichanga. The dinner for two includes two entrees, two sides, two pieces of focaccia, for $12.99. "The blue-case meals are a slight upgrade and would include entrees like lasagna (both meat and vegetable), cilantro-encrusted chicken, haddock and ribs. The green case includes many of the upscale entrees like mahi mahi, steak tips, shrimp skewers and salmon. This change has made it easier for people to order. The entrees can still be purchased separately."

The marketplace also has an interactive Web site (www.tomsgourmetmarketplace.com) where many of Ormondroyd's customers write him questions or comments. He personally answers all of them. Patrons can sit at indoor tables or choose to eat al fresco at one of the umbrella tables outside. New lattice fencing encloses the tables.

"Another newer item is the gelato and sorbetto [sorbet] from Bindi, which is the largest producer of gelato in Italy," Ormondroyd said. "The gelato is a mil based product but has 7 to 9 percent fat compared to ice cream, which has 20 percent. It tastes incredibly creamy and really is a better health option."

One of the fastest growing part of the business is catering. Ormondroyd works within his client's budget - from platters to corporate functions and weddings.

"We've been having a lot of fun with corporations that come here and have their employees involved in culinary team-building events," he said. "Some of the corporations that have participated include Fidelity, Genzyme, Iron Mountain, Abbott Labs and Raytheon."

Ormondroyd attributes the success of Tom's Gourmet Marketplace to a number of things.

"I focus on my guests and change to meet their needs by off ering great-tasting food, quality service and aff ordable pricing," he said. "We're not perfect but we're going to work hard all of the time. When customers come through the door, they are welcomed."

Tom's Gourmet Marketplace is located at 4 West Main Street, Suite 101. Live entertainment is off ered every Saturday from 6 to 9 p.m.