WESTBOROUGH – MA Restoration has provided nearly 30 years of service to the community, helping businesses and homeowners recover from unexpected events such as water leaks and fires. The company provides mitigation services, complete repairs, and insurance reconstruction following damage to a home or building.
MA Restoration owner Mark Johnson and his wife, Amy, have developed a streamlined process to restore damaged property as quickly as possible and with as little inconvenience to the property owner as possible.
“Say a toilet leaks and causes damage to the home. Our experienced team drives out to the site to immediately assess and appropriately dry out the structure,” said Amy. “If we are hired to do the rebuild, we will work with the insurance company to address the full restoration costs, start to finish.”
“We provide a detailed process with line item estimates so that every aspect of restoration is addressed,” added Mark. “We work with the insurance companies to agree on the scope of each project and make sure the property owner experiences quality work as we restore the home to like-kind condition.”
MA Restoration’s services include mold remediation, restoration from smoke and fire damage, structural damage repair, and water damage restoration.
“This past winter, we saw a lot of frozen pipes in the cold temperatures of February,” said Mark. “People would go on vacation and turn off the heat, then come home to burst pipes and water damage. The wind chill was a significant factor in pipes bursting.”
The team members at MA Restoration are certified in clean-up services and are experts in construction, so they know how to assess a job from start to finish.
“Our project managers are construction-minded people with many years of experience,” Amy said. “Our competitors don’t generally have that knowledge. We’re a one-stop shop, from mitigation to repairs. We provide professional construction and project management, as well as direct billing to insurance companies. We make sure our customers are completely cared for. Our core values are honesty and integrity as we provide great customer service.”
Mark noted that a lot of people underestimate the insurance process.
“It is much more complicated than a home remodeling job. Working with insurance companies can be a long and tedious process. Homeowners have to live within an unfinished home while the mitigation occurs and insurance approvals are obtained. Then the planning comes into play, and the project completion gets underway. It can be very stressful for the homeowner. We help smooth it out. We make it as easy as possible,” said Mark.
MA Restoration provides its services within a one-hour radius of Worcester and has a team on-call 24 hours a day. Their emergency phone line is (508) 366-2669.
Visit MA Restoration online at marestoration.com or call (508) 366-4104 for more information.
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