SHREWSBURY — Shrewsbury Electric & Cable Operations (SELCO) has been recognized by the American Public Power Association with a Public Power Customer Satisfaction Award for providing excellent electric service to Shrewsbury.
The award is the result of receiving high marks from customers in the areas of customer service, field personnel, communication, reliability, value, outage response, innovation and overall satisfaction.
“Excellence in customer service is one of the most important awards SELCO can receive,” said SELCO General Manager Christopher Roy. “This is an indication that we are in close alignment with the goals and values of the people we serve. It is also a reflection of the outstanding team we have here at SELCO to make it all happen.”
In December, SELCO also announced its recognition as a certified Electric Vehicle Adoption Leader (EVAL), achieving the highest designation of “Platinum” status for its main office at 100 Maple Ave. SELCO also earned “Gold” status for its Headend at 15 Parker Road and “Silver” status for the service area at 30 Municipal Drive.
The EVAL certification, a national workplace charging program, recognizes employers and organizations that promote clean transportation and sustainable commuting. SELCO’s achievement reflects its commitment to reducing emissions, empowering EV adoption, and driving progress toward its ambitious net zero goal by 2032.
“At SELCO, sustainability is at the core of our mission, and pursuing EVAL certification underscores our dedication to clean transportation,” said Roy. “By offering workplace charging and community incentives, we aim to empower employees and customers to embrace electric vehicles and lead the way in decarbonization efforts. It demonstrates our commitment to creating a sustainable future and reinforces SELCO’s role as a leader in clean transportation and environmental stewardship.”
