By Liz Nolan, Contributing Writer
Photo/submitted
Northborough – Northborough Free Library Director Jenn Bruneau joined the team in early December. She brings nine years of experience as the Boylston Library Director and is eager to expand her community connections.
Typically, the library is active with patrons, events, meetings, and programs. The in-person activities have been shelved due to the pandemic, and many have switched to a virtual format. All staff members are still working, with some working remotely on alternating days to keep staff spread out.
“It’s so interesting to switch jobs in a pandemic with the library not open to the public,” Bruneau said. “It is harder to introduce yourself and meet people. Everyone has made it easy. They are helpful, friendly and welcoming.
Much of her interactions have been by phone, email and Zoom meetings, but she misses in-person patron interactions.
“The internet has made things easier,” she said. “It’s as close to a face to face environment as you can get right now.”
Future plans for the library
One main focus has been on assessing safe ways to reopen and building adjustments to make to accommodate the pandemic.
Although it is difficult to see past the pandemic right now, she is planning for the future. An action plan for goals for the next year and a new long range plan for the library are being developed.
“It gives us a chance to think about new and exciting services and new ways to deliver on our mission,” she said.
These plans will reflect the needs of the community and finding ways to reconnect. She wants to offer the best technology-whether it is for job seekers or students needing extra help.
Bruneau said that she is also looking at redesigning some space for a more flexible and open layout for patrons. She would like to be able to use digital screens to rotate local artist exhibits, and find local experts who are willing to share their talents based on residents’ interests.
Pandemic programming
Virtual programs have been successful, such as the Northborough Job Seekers and the many children’s story times. The curbside pickup has been very active too.
“Until people can see each other in person again, we are happy that we can offer what we can,” Bruneau said, “but we are really looking forward to reopening.”
The Library’s partnership with the Northborough Senior Center is also important. A Book and a Bite event and Library On-the-Go program are examples of bringing the library to seniors and homebound residents.
Bruneau knows nothing matches the feeling of browsing through the library.
The Surprise Selections program is available for adults, teens and children. Based on responses to questions on a short online form, books are selected by library staff based on responses.
Bruneau has a strong background in advocacy for libraries and patron safety and privacy. A big topic is helping people to protect themselves online and being confident that what they are accessing is accurate information.
She is the past president of the New England Library Association, which helps to network librarians in six New England states. She plans to continue collaboration with area libraries on reopening challenges, programs, and speakers.
“I can’t wait to fully experience the library,” she said.
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