REGION – When you need something done right, you need Mr. Handyman. With an impressive 20-year track record of dependability and honesty, they’re contractors you can trust.
“Contractors often have a bad reputation, and we try to be the antithesis of that,” said owner Michael Campbell. “We just try to do the right thing.”
Mr. Handyman of Central MetroWest makes sure customers are satisfied with its work, and it has consistently earned excellent reviews. The company has an almost perfect rating on Google (303 reviews) and an NPS score of 95 (over 1,100 reviews). The company has also been an Angi Super Service Award winner (top 3% of service providers) for seven years running.
Not only are Mr. Handyman employees licensed and knowledgeable, they’re personable as well. Campbell said the company seeks to hire well-rounded individuals.
“People don’t typically call us because they’re having a great day. They usually call with a challenge. Our guys are really great at breaking down barriers, dealing with people, and making them happy,” Campbell said.
The people at Mr. Handyman Central MetroWest are happy to help because they are happy themselves. The company treats its employees extremely well, offering great benefits including health, dental, accident insurance, an IRA match, bonuses, paid holidays, vacation, company vehicles, and much more. “It’s a great time to hire, and we’re a great place to work,” Campbell said.
The company clearly invests in their customer experience. Mr. Handyman isn’t always the cheapest option, but they are often the highest quality.
“The cost is something that always concerns people. We’re not the least expensive in the industry, and I’m fine with that,” said Campbell. “We have an in-house customer service department… We take care of our people and vehicles. We’ve never called someone and said, ‘Our truck broke down.’”
“A lot of people mention they’re just happy we answer the phone. They say, ‘You’re the first person that answered the phone that can actually help me out.’ It’s nice to know we’re at the top of people’s lists when it comes to dependability and honesty,” said Marketing Representative Katie Burke.
Mr. Handyman seeks to be honest and upfront with customers. The company won’t schedule you for an appointment it knows it won’t be able to make, and in the rare case an appointment is missed, the company remains accountable and makes it right.
“Honesty is paramount,” Campbell said.
Dependability, honesty, and trustworthiness have made Mr. Handyman one of the most-respected and well-liked contractors in Central Massachusetts over the last 20 years. The company looks forward to extending its record of excellent service well into the future.
If you’re looking for something done right, visit Mr. Handyman of Central MetroWest at https://www.mrhandyman.com/central-metrowest/, or call (508) 366-3690.
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